Last Updated: 2026-07-15

1. Overview of Our Privacy Policy

Welcome to 开云 China! We take your personal information seriously and are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your data when you visit our site or use our services.

If you have any questions or concerns about our policies or how we handle your personal information, please reach out to us through our official 开云 channels.

2. Information We Collect

You might provide us with personal info when you sign up, request service details, join site activities, or get in touch.

Personal Information You Provide Voluntarily

We may collect the following personal information you provide:

  • Your Name & Contact Details (like email, phone)
  • Account Credentials (username, password)
  • Payment Information (e.g., card number, billing address)
  • Content You Provide (e.g., comments, feedback, messages)
  • Demographic Information (e.g., age, gender, location)

Information Collected Automatically

When you visit, use, or browse our site, we automatically gather certain details. This might include device and usage info, such as:

  • IP Addresses and Browser Type
  • Device Characteristics and Operating System
  • Referrer URLs and Pages You Visit
  • Date and Time of Access
  • Sports Viewing Stats and Preferences

3. How We Use Your Information

We collect your personal information for several key business purposes:

  • To let you create and log into your account easily.
  • To send you marketing and promotional messages.
  • To send you administrative notices.
  • To process and manage your orders and subscriptions.
  • To post your reviews with your consent.
  • To provide you with targeted advertising.
  • To protect our services and ensure security.
  • To respond to legal requests and prevent harm.

4. Information Sharing Mechanisms

We only share your information with your consent, to comply with laws, provide services, protect your rights, or fulfill business obligations.

We may process or share your data based on the following legal grounds:

  • Consent: We may process your personal information for specific purposes when you give us explicit consent.
  • Legitimate Interests: We may process your data when it's reasonably necessary and aligns with our legitimate business interests.
  • Performance of Contract: We may process your personal information to fulfill contract terms once an agreement is made with you.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking tech to access or store information. For details on how we use these and how to opt out of certain cookies, please see our Cookie Policy.

We use cookies for these reasons:

  • Keeping you logged in and remembering your preferences.
  • Tracking traffic and usage patterns related to our website.
  • Understanding the effectiveness of our marketing campaigns.
  • Monitoring and analyzing our website's performance, operations, and effectiveness.
  • Serving advertisements and fulfilling our advertising objectives.

6. Data Retention Period

We'll keep your personal info only as long as needed for the purposes outlined in this policy, unless a longer period is required or permitted by law.

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. If that's not possible, we'll securely store it and isolate it until deletion is feasible.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and obtain a copy of your personal information.
  • The right to request correction of inaccurate personal information.
  • The right to request the deletion of your personal information.
  • The right to object to the processing of your personal information.
  • Data Portability
  • The right to withdraw consent at any time.
  • The right to opt out of marketing communications.

To make such requests, please use the contact information provided below. We will review and process any requests in accordance with applicable data protection laws.

8. Children's Privacy Protection

Our services are not intended for anyone under 13 years of age. We do not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

If we discover we have collected personal data from a child without parental consent, we will take immediate steps to remove that information from our servers.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be indicated by updating the 'Last Revised' date, and the new policy will be effective as soon as it's accessible.

We encourage you to check back often to learn how we're protecting your information.

10. Contact Us

If you have any questions or comments about this policy, you can reach our Data Protection Officer (DPO) via email ([email protected]), phone (+86 +86 157 7623 5759), or postal mail:

Kaiyun China Attn: Privacy Matters [Specific Address, e.g., 123 ] [City, e.g., Shanghai] [Postal Code]

Got Questions About Your Privacy?

Contact Us About Privacy